The job was supposed to be done in three days.
It took six, and I had to force the contractor to show up on the last day to finish.
The contractor threatened harm to my home if I didn't let him leave the job site (I have this on tape).
He knocked the water intake valve (40 years old, buried under the foundation and made of lead) loose and caused a leak.
I actually have much of our interaction taped (which I will upload once I find a free, non-malicious hosting site - any suggestions?) and continued to keep a daily diary.
Keep in mind here that before the job even began I was promised a 20-year transferrable warranty, underwritten by the company that created the product and process he used during the remediation.
They're known as Anabec, Inc. and they sign warranty paperwork without ever inspecting the jobs. They claim they honor all warranty claims, but they don't, and screwed me too. They will come into this story a bit later.
But that's not so much important here, at this juncture, or even to the blog as a whole.
What is important is that the contractor wasn't able to charge to my credit card.
I knew he might have problems, as I had purposely given him the wrong expiration date because I had planned on having the job inspected (and did just that, within 36 hours of the contractor's last visit) and if the basement didn't come back clean, I would refuse to pay until he made it right, based on the warranty.
As it turns out, the contractor, after a month (apparently) of trying/failing to charge to my card he called and lied to me that my bank (then still MBNA) wanted to talk to me about it.
And even though I knew he was lying, I called them. And that is what this blog is really about.
It is about what happened when I called MBNA/Bank of America to help me deal with this moron.
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